ICO Uniforms

When an item is modified, it becomes customized and cannot be returned to inventory for resale. Therefore, we cannot accept returns for modified garments. Modifications include any type of decoration, alteration, or adjustment to a stock garment.

Can I return embroidered/modified garments?

Return / Exchange

What size should I order?

Do you offer Plus sizes?

How do I wash / care for my apparel?

Is your apparel machine-washable?

What sizes do you carry?

Do you have Petite sizes?

Do you offer Tall sizes?

What are your standard (ladies') inseam lengths?

Do you offer embroidery?

Why are my pants so long?

Style, Fit & Care

How do I place an Order?

Why does my company store not have all of your styles/colors?

What is the status of my order?

What is a backorder?

When will my backorder(s) ship?

Can I make a change to my Order?

Can I cancel my Order?

Can I ship to my home?

How do I order Samples?

What do I do if my order is missing something?

Orders

How do I return an item?

How do I exchange an item?

What do I do if I received an incorrect item in my shipment?

Is the Return Shipping label free?

How long will it take to process my return?

Where is my Credit?

What do I do if I lost my Packing Slip?

What is your return policy?

How do I know if you received my return?

How do I set up my Account?

Company / Store

How do I request copies of invoices/credits/statements?

Accounting

Can I return embroidered/modified garments?Updated 2 years ago